Terms & Conditions
The basics of using Landcode.
This draft sets out the ground rules for using Landcode as the product works today. It still needs a lawyer's review before launch. Landcode is provided by Landcode (Chamber of Commerce number 93881525). By using Landcode you agree to these terms; where they conflict with mandatory law in your country, that law wins. How we handle your data is in the Privacy Policy.
Who can use Landcode
- You must be 16 or older to have a Landcode account. If you are younger, please don't sign up. If we learn that an account belongs to someone under 16, we will close it and delete its data.
- You must be 18 or older to sell, get paid, host a paid event or hire someone through Landcode. Our payment providers check this when you set up payouts.
Using Landcode
You're responsible for what you post, list and send. Keep it yours to share, keep it lawful, and keep it civil. We may remove content or accounts that break these terms.
The marketplace
- Commission. Landcode charges a platform fee on the item or service amount, excl. btw. On products (physical and digital) it is 15% and on event tickets 8%, both deducted from the seller's or host's proceeds, so buyers pay the listed price; shipping passes through to the seller. On services and project hires it is 12% and is paid by the hirer on top of the agreed amount, plus btw on the fee where that applies to the hirer, so the creative receives the full agreed amount. If earlier work between the same hirer and creative, of at least €100, was paid out to the creative through Landcode in the last 365 days, the fee on a new quote between them is 8% instead (the returning client rate). Which rate applies is set when the request is made and does not change afterwards; the quote shows it. Quotes agreed before this change keep the terms they were agreed on. The fee is shown before listing, quoting and paying.
- Sellers own their items. The seller is responsible for the accuracy of a listing, for fulfilment and shipping, and for any warranty, refund or dispute. Landcode provides the storefront, not the goods.
- Tickets. Event tickets also carry a flat €0.99 buyer service fee per ticket, shown at checkout on top of the face value. It is the one buyer-side fee on a purchase. If a host cancels an event, buyers are refunded in full, including the service fee. The host is responsible for the event itself.
- Payments. Payments are handled by regulated providers (Stripe / Flutterwave). Payouts go to the seller's connected account.
Payment protection and disputes
- Held until delivered. For shipped products and for services and hires, the payment is held until the buyer confirms they received what they paid for. If the buyer neither confirms nor reports a problem, the payment is released to the seller automatically: 7 days after the seller marks a product as shipped, and 7 days after a creative marks a hire as delivered. Pickups, digital products and tickets are paid out when they are paid for. We email the buyer 2 days before an automatic release.
- Disputes. If something is wrong, the buyer can open a dispute before the payment is released. Opening one stops the clock: nothing is released while it is open. Landcode looks at what both sides say and decides whether the money goes to the seller or back to the buyer.
- A dispute has a deadline. If a dispute is still open 60 days after it was opened, the buyer is refunded in full automatically, because the money is theirs until delivery is confirmed. Both sides are emailed on day 55.
- Ask a person. If an automatic release or refund affects you and you think it is wrong, email info@landcode.studio. A person will review it and answer within 5 working days.
- Our mistakes are ours to fix. If an automatic release or refund happened because of a mistake on Landcode's side, for example a problem reported in time that was not recorded, we put it right: we refund the buyer or pay the seller ourselves.
Messages are about the work
Landcode has no open inbox. You can message someone only about a piece of work: on a quote, between the buyer and the creative, or on a role application, between the applicant and the person hiring. Only those two people can read the thread, messages can't be edited or deleted once sent, and a block closes it. Any other contact happens off-platform via the links people share, and you're responsible for your own off-platform dealings.
Prohibited content and conduct
- Illegal goods or services, or anything you don't have the right to sell or post.
- Infringing, stolen, counterfeit or misrepresented items and media.
- Harassment, hate, or content that targets or endangers others.
- Spam, scams, or attempts to move payment off the disclosed, fee-bearing flow to avoid it.
- Exact home addresses or attempts to defeat the map's area-level privacy.
Your work and your rights
- You keep ownership. What you upload, post or sell stays yours. Landcode claims no ownership of it.
- What you let Landcode do. You give Landcode a non-exclusive, worldwide, royalty-free permission to host, store, show and share your content on Landcode and in links to it (for example a preview card when someone shares your profile or a piece), only to run and promote the platform. It ends when you delete the content, except for copies already shared or kept where the law requires it.
- Only what you have the rights to. Upload, post or sell only your own work or work you have permission to use. That includes the music: a video with someone else's track in it, or a beat built on an uncleared sample, needs the rights to that track or sample too. When you upload audio or video, or put a digital file on sale, you confirm this.
- Selling music and other digital files. A digital product is sold under the licence its seller picks: personal use, commercial (non-exclusive) or exclusive, with any limits the seller adds, such as a stream cap, a credit or the share of the publishing they keep. A product listed without a licence is sold for personal use only. Every purchase comes with a licence certificate that anyone holding its link can check; a refunded purchase carries no licence. An exclusive is sold once: if two buyers pay for it at the same moment, the first payment wins and the other buyer is refunded in full. The licence is between buyer and seller; Landcode records it but is not a party to it and does not grant rights in anyone's work.
- Hired work. Every quote and project hire states who owns the result: the creative keeps the rights and the client may use the work for what the scope describes, a full buyout, or custom terms written out in the quote. Whoever writes the quote proposes them; the other side agrees to them by accepting, and they cannot be changed once the quote is sent. In a buyout the rights pass to the client only once the payment is released to the creative. A quote that states nothing (quotes made before this option existed) means the creative keeps the rights and the client may use the work for the agreed purpose.
Reporting infringement
If something on Landcode uses your work without permission, report it with the report option on the post, profile or listing and choose “Uses my work without permission”, or email info@landcode.studio. Tell us which work is yours, where it appears on Landcode, and that you own it or act for the owner, and confirm that your report is accurate and made in good faith.
We review reports and may remove or hide content. The person who posted it is told why and can respond if they think it was a mistake. Accounts that repeatedly infringe will be closed.
Your account
- Keep your sign-in details to yourself; you are responsible for what happens on your account.
- You can delete your account at any time in Settings. Deleting it waits until any payment you are part of has settled. Order records are kept for 7 years because the law requires it.
- We may suspend or close an account that breaks these terms, and will tell you why unless the law prevents it.
As-is, for now
Landcode is an early product provided “as is”, without warranties, while features move from device to server. To the extent the law allows, Landcode isn't liable for losses arising from off-platform dealings or from third-party payment, storage or map providers.
Law and disputes
These terms are governed by Dutch law. A disagreement goes to the competent court in the Netherlands. If you use Landcode as a consumer, you keep the protection of the mandatory consumer law of the country where you live, and you can also bring a claim there.
Changes
These terms will evolve with the product; the current version always lives at this address. When we make an important change, we ask you to accept the new version in the app before it applies to you.
Draft: not yet legally reviewed.
Placeholder content for Terms & Conditions · last updated draft (version 6). This is a working draft written to describe how Landcode behaves today, not a final legal agreement.